Okay, I been coming to this vet for about 6 years now and I must say it is going down hill. As soon as you get used to a staff member they leave. A cute blonde that used to work there for awhile who knew my name, my pets name and it was a comfortable feeling to come in and have her cheerful attitude. Now it as cheerful as a wall. My husband even liked that blonde because she knew exactly what food, medicine etc we usually purchase. And the ones that have been there forever are the ones that should be dismissed. The only staff member worth talking to there is a lady named Bobbi who has been there forever and actually smiles. Too bad she is not the receptionist, doctor or groomer! They have groomers then they lose them and the one they have now is AWFUL! My 3 year old grandson could of cut my babies hair better than her. She came out and asked me if I liked it and she was not friendly at all. I couldnt say no because how would she fix the job she had already performed? Choppy , jagged and when she handed him off to me- he looked scared. Petsmart is cheaper and though the ladies are not the most cheerful- I know they can do a better job and not butcher my animal. More than likely they will have a new groomer in a week like usual or a new receptionist, the turn over in this business is crazy and I think thats why it has gone downhill. I hope they read these reviews because something has to change.
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