I must say that my experience with Rain Spa was a positive one as long as I was paying for services and product purchases. However, when I purchased a new product package for hair loss (which totaled over $100.00)and it caused a pretty serious allergic reaction I was surprised to discover that even though I was told it could be returned I was not informed that I would not receive a refund. I was given a store credit and told to have a nice day. Not great customer service!!
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