I was very pleased how quickly Payless water heaters responded' It was dec 31,2011 that our water heater went out .I tried calling home warranty and no one was working until 1/3/2012. We had no hot water for 3 days. Finaly on on 1/3/2011 i got hold of the home warranty compay and they call two companies and no one was avaiable. I could not take another day with a cold shower. Finally Payless calland said they would be out to install a new heater in a few ours. Branden was out and in 2 hrs i had hot water. I was very grateful. They were fast and did a great job.
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