Update: 2 years ago beginning in March we had Lee undertake some home remodeling for ust...we have continued to have problems with the bathrooms & plumbing aspects in particular. \r
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A week ago I placed a(nother) call to Lee Co. following a diagnostic visit from a competitor (tried to get Lee out here but they didn't respond to message left Friday). As of today, Lee Company has come out & agreed that they need to provide a remedy to this issue, including drywall repair of the ceiling in the kitchen where the most recent problem manifested itself, re-doing all the tile in our master shower to add a liner/pan for the entire thing, and repainting our ceiling downstairs upon successful completion of the bathroom work. This morning was the day that work started - I am sure that I'll come home to a mess but it is a welcome start to a problem that it appears Lee Company is standing up & taking responsibility for. I am pleased thus far with the communication and response once they did respond, and look forward to complete satisfaction & the ability to change the rating from sorta good to 'very good' or even 'run don't walk'!
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