I wish I would of done my homework and read all the reviews and maybe my dog would be a lot better today. I took my pet because he had some sort of infection on his paw. They (Dr. Kim) gave my dog anesthisia, cleaned him up, prescribed antibiotics and bandage him up. The visit cost me $270.00 and I was told to bring him back in three days. Three days later, I brought my dog back for what I though was going to be a bandage removal. Instead they (Dr. Kim) changed the bandage and the assistant brought him back and said he needed more time to heal. As I'm trying to leave, I was told that I had to pay $35.00 for the bandage. I payed but when I got home y realized that it was a little steep for a bandage change and call to speak to the doctor. The secrectary answer and said that the doctor was busy and that she will pass along the message to call me. I explained to her that I though it was very unprofessional of them not to even show me the wound and tell me about the extra charge. I also explained that I though that the visit should have been considered a follow up and that the bandage should be covered under the first visit. The secretary said that she noted my complaint and that she will tell the doctor (Dr. Kim) to call me back. I received a call about an hour an a half later from the secrectary telling that the doctor said that the bandage needed changing because the wound was not healed and that charge stands. I was told to call Monday and file a complaint with someone else there at the office. I removed the bandage three days later thinking my pet would be healed only to find the bandage soaked in blood, the wound still open and swollen. I went ahead redressed the wound and being 8:00
pm, I will take me dog to someone else. Please take the time to read all these complaints, there're real. Please go to Yelp review and see the reviews for this place and make your decision then. Love your pets and dont fall for the ""bring your pet on this day and save half of"" special, you'll pay more at the end.
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