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Not my favorite place. - Review by citysearch c | Atlantic City Pet Hotel & Grooming

Atlantic City Pet Hotel & Grooming

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Not my favorite place. 9/10/2011

I have been bringing my dog here for numerous years now, and I'm content with it. I wouldn't say it was an A+ kennel, but about a C. They take care of my dog, clean up after it, walk it, and play with it. What more could you ask from a kennel? My only regret is actually taking my dog there, if that makes any sense. The workers there TRULY cared for my dog. The girls were busting their butts walking all the dogs and try to take care of them. My one question is why won't they allow people to take a tour of the kennel area? I've been told for ""insurance"" purposes, but EVERY other kennel I've ever been to along the East Coast, allows you to take a tour of where your dog will be staying. So what're you trying to hide? What bothered me most is that throughout the years the owner, Scott, turned into someone who could care less about the dogs. He's ALWAYS on the phone. One day, it took me almost an hour to check in because I had to talk to him about medicine, and he just would not get off the phone or he wouldn't stop ordering his employees around. There was a person checking out at the same time and he got into an argument with the customer because the dog looked like it weighed more than what the vet paper said. I overheard and the dog went to the vet the day before, and he still had the nerve to try to overcharge the couple. It honestly seems like the ""we treat your dogs as if they are our own"" is a load of junk because of Scott. He only cares about the money, point blank. Jackee, his wife, is the sweetest woman you could ever meet. She always tried to sell me clothes and products. She genuinely cares about the animals. I would always see her walking dogs outside and helping out around the kennel. I wish she was the one sitting behind the counter checking dogs in and out. She's a lot more pleasant than Scott and I believe if she was more in charge, the place would be doing a lot more business. May be pet friendly, but it's definitely not people friendly. Granted, it is extremely convenient due to the fact that it's right in Atlantic City, but I, personally, would look around first. I am also choosing to remain anonymous because I feel as though I have every right to state my opinion on a REVIEW site, and I find it ridiculous that they feel as though they can scare people into deleting the truth. I am not being vindictive or lying to make myself look good, I am just putting MY experience out there, and whether or not you want to believe it, is entirely up to you. more
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