Hawthorne Management is by far the WORST management company I have ever dealt with...hands down. Their follow up on violation issues is non-existent....\r
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We had a fence on the next door property literally falling down with holes in it...and were told by Hawthorne that there was nothing they could do but ""fine"" (on a monthly basis until the violation was corrected) the homeowner...or apply a lien to the property (as it is for sale). Neither of which they have done!!!! And this goes back over a years period of time. When I questioned them (Hawthorne) as to why the property record reflected no fines or liens applied...I was told very rudely that ""this was not my property and they would not discuss anything with me."" I thought I paid my quarterly HOA fees for them to support me (as I pay my bills!!)....not defend someone who does not care about paying his bills...or the way the property looks????? Maybe a visit from Don Griffen from Channel 9 might expose their total disregard for the customer/client. They are in it just for the money..and I would never recommend them to any neighborhood considering hiring them . \r
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To be fair ....I live at Highland Creek and when I brought these concerns to the Board of Directors (who god forbid hired these idiots) about no fines being applied or no liens placed on the property....I was once again told that this property was not mine...so they would not discuss any such activity on such???????? They are ""in bed"" together with the folks from Hawthorne. I just wish I could communicate with the 750-1000 homeowners in Highland Creek to tell them how little that the HOA/Board does for them...it's no wonder they hired Hawthorne...they are both incompetent. \r
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Zero stars for zero service...............
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