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HORRIBLE STAFF - Review by citysearch c | Mersberger, Jerome F, Do - Physicians Immediate Med

Mersberger, Jerome F, Do - Physicians Immediate Med

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HORRIBLE STAFF 9/13/2011

They have NEVER filed an insurance claim correctly. They double charge the insurance company & send multiple bills. I have WONDERFUL INSURANCE!!!! When you call & speak with Ashley or Brandy - GOOD LUCK! These are the 2 most UNPROFESSIONAL people on the planet. I believe they really like CONFRONTATION. They OVERCHARGED ME & THEY WILL NOT RETURN MY CALLS OR FIX THE PROBLEM. I MAY HAVE TO GO TO SMALL CLAIMS CT JUST TO GET A STUPID REFUND FOR OVERPAYMENT. Most of us just want to be treated well when we're sick - they want to get you well enough to fight with their office staff. I pity the doctors - but I guess they are responsible for hiring these idiots. more
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