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This place has the WORST SERVICE I have ever came across. - Review by citysearch c | Beach Grill

Beach Grill

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This place has the WORST SERVICE I have ever came across. 9/18/2011

PLEASE READ THIS BEFORE YOU GO THERE! My girlfriend and her friend celebrated their 21st and 22nd birthday party here and had a reservation for 30. We made a reservation 2 WEEKS before hand. The DAY BEFORE THE PARTY they called to tell us that they were running out of food so they wouldn't have everything on their menu so because of the super short notice, we really weren't able choose another place instead which was their plan along. They know if they would have told us ahead of time then we would have picked some place else. They also said if we didn't have 75% of our guests there at 7 o'clock then were would cancel our reservation. After we ate their CRAPPY food, one of the our friends brought a coupon for 10% off our food bill. We paid the bill and noticed that our waitress didn't apply the coupon so when we spoke to her she said that she already put the money in and there was no way she could take it out when it was HER FAULT in the 1st place for not applying the discount. We were mad about everything that happened thus far, but we didn't complain since we were still looking forward to their bar/club to celebrate the 2 birthdays at least, but oh wait after we paid our bill the owner comes to tell us that he decided LAST MINUTE that he wasn't going to open up the bar/club that night when we had been expecting 30+ more people to come to the club on top of the 30 people that were already there. Once again, he could have told us ahead of time about all this information so we could have choose somewhere else, but nope he wanted to be a conniving ass and just wanted us for our business. He basically ruined 2 girls birthday parties that they will never get to have back. Thank god we finished dinner at 10 and we decided just to go celebrate in Downtown Royal Oak instead. We had more fun there then we would have probably had at Beach Grill and I'm glad we didn't give any more of our business to them. So if you are looking for a place to eat small portioned, crappy, overpriced food with the worst service you can ever imagine and a deceptive, rude, and just flat our disrespectful owner then be my guest and eat there. I can't wait for this dump of a place to run out of business for their horrible service. I have NEVER felt so disrespected and cheated in my life. If you are the owner I really hope you are reading this so you can realize what a horrible person you really are. more
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