ive unfortunately delt with this terrible company for 10yrs now . but im finally done . not only does their customer service leave much to be desired , their prices are way higher than anyone else , i came home today to find my propane tank capped and the regulator removed because of a ""clerical error"" . after over 10yrs of dealing with this 3rd rate company , they still wouldnt deliver heating oil unless it was paid in advance . where am i going ? they know where i live for christ sake . my mom , a senior , who pays for her heating oil in advance so she wont run out (to Bottini) , was told last winter when she ran out of heating oil , that they were sorry and would be out in a few days with heating oil . but that there would be a service charge to bleed out the fuel line to the boiler !!!!
Stay away from Bottini oil !!!!!
better service and prices are to be found elsewhere .... this is a horrible company to deal with !!!
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