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Tom went above and beyond - Review by citysearch c | Tom Finch Auto Sales

Tom Finch Auto Sales

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Tom went above and beyond 9/11/2011

Tom went above and beyond the call of duty helping me when I was stranded. My father owns several car repair shops in kansas city and this is the sort of service that one gets from a really good shop. While driving home to Kansas City from Bloomington Il the serpentine belt on my jeep gave out. It was 6 PM on a Friday and I was literally in the middle of nowhere. Got a tow called and Tom shows up tows my car to his shop and then checks out the car and tells me that it looks like just needs a belt and he offered to replace it right away as he knew i was just trying to get home. He went so far as to go find a belt at a local parts store when he didn't have the one he needed in stock. He had it replaced and I was back on the road inside an hour. The whole experience was about 120 bucks which was not bad considering that included the tow to his shop which was 20 minutes from where I broke down. Thanks Tom It is much appreciated. more
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