I just moved in an older building and suspected the kitchen corner in my apartment to host some roaches. For my peace of mind I called Universal to schedule a check up. Armando came in yesterday and what I liked most was that he comes across as a problem solver who not only works thoroughly but also sees the bigger picture and cares about your health. Working his way thoroughly through the apartment and inspecting the house's facilities downstairs as well, he explained where roaches would hide and leave traces. He told me that there are no signs of an infestation and gave me the option to pay only half of the price for his consultation -- which is great. He answered all my questions in terms of what traces to look for, what treatment options there would be etc.
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