I first shopped the Woodlands Kid to Kid location back in 2008 and was quickly turned off by their staff. The manager, Laura, is so rude and unprofessional she makes you feel awful by the way she talks to you and other customers. Not helpful at all when you try to ask a legit question about one of the products on the floor, non of the staff seems to have any knowledge on baby gear. I tried giving it a second chance two years later since I love their selection on bows and Melissa & Doug puzzles and was amazed that Laura was still working there! I tried to make my shopping fast but non of the employees would help me reach a toy I was interested in so I left quickly. Needless to say now I shop at The Galleria store, not much more helpful than the woodlands store but at least they don't have a rude, unprofessional and nasty manager like Laura. I prefer driving an hour to the Galleria location to avoid having to deal with the so call manager! Avoid the Woodlands location at all cost!
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