I had white spots appearing on my DLP TV screen. Samsung recommended Lakes Electronics. I called on Monday and was told service person would call Tuesday morning to set up a 2 hr appointment window. I received the call on Tuesday morning, the repair person (Alan) arrived on time and replaced a DMD chip. He was professional, obviously knew what he was doing, and solved the problem. My only complaint is that I think the labor cost was high. I was charged $240 for the chip and $185 for 30 - 35 minutes of labor. Overall, I was very pleased with the timely and professional service that I received. I would definitely recommend and use Lakes Electronics again based upon today's experience.
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