I went to Bridgemill eye care first a few months ago don't remember exactly when. And I went there because I had been having trouble seeing distances while driving and even when not driving. Long story from the start the doctor didn't listen to me and (even though wrote them down) dismissed all the problems I was having short doctor said I was near sided and only gave me mild prescription for reading glasses. I knew that wasn't what I needed. Luckily insurance covered it so didn't waste a whole lot of money. But I went to go get my eyes checked again at Pearle Vision where I got a prescription for being near sided just like I thought and the previous doctor said. But insurance didn't cover that visit so I had to pay out of pocket to get a correct diagnosis. I believe in second chances so I decided to go there yesterday because I remembered there were a few frames there that I liked. Wow what a waste of gas and a waste of time. I left there with no glasses. They pulled up my pervious review and defended themselves (which I totally understand I would do the same) And the office manager made it seem like if I sat down with her to talk and explain what I felt with my last visit and why I wrote the review that she would be willing to help me. But obviously the doctor gets her training from the office manager because she did exactly what the doctor did dismissed everything I said and didn't listen to me. I work in retail where the attitude is ""The customer is always right"" apparently not in the optics field. So I will not be recommending to friends or family. And I will never go there again. My review having 1 star is generous with how bad both experiences were.
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