We had this company reccommended to us by our home insurer for roof damage from storms. They did the back of our roof in 2009 and did a fairly decent job. After the May 2010 storms, we had damage to the front of the roof so we went with them again. BAD IDEA!!! The front of the roof looks less than professional, we have numerous leaks around our dormers and despite trying to get someone to do something since November 2010, we still have leaks - more now than ever. It got to the point that Mr. Quakenbush did not even take our calls, but let them go to voice mail and ignored us. We have been going through an adjuster at the insurance company to try to get something done. Mr. Quakenbush told him that they would take care of us and even emailed me that some one would be out to ""fix "" the leak and the interior damage from the leaks. Yea, right. Someone came out and put caulk around one of the dormers and that night it rained and leaked again! And no one ever even tried to repair the interior problems, which includes mold in the sheetrock. I wouldn't even give a 1 star except that is the lowest you can go! Now, our insurer is trying to get them to reimburse the money paid for the work so that we can get someone else to do it. I won't even let anyone from Kellogg Construction come near my house anymore!! And if they give you a written warranty on the work.....don't believe it. We have one that is for 2 years and isn't worth the paper it is printed on!
more