Advanced Watershapes promised a smooth construction process to be done in approx 10 weeks. Problems began when the steel was not placed in square with the house. The salesman had a subcontractor come out and straighten it prior to the Gunite being poured. It turned out to be 4 inches out of square. The first county inspection failed due to lack of a second steel rod around the top.
When the tile was installed I told him we were unhappy with that work and that the tile was installed unevenly and cut ? to 1 inch below the lower riser. He came to the house and agreed with our assessment and decided the tile needed to be replaced. This is when the real problems began. You see, the tile installer was his son and he stated we badgered him when we disapproved of the tile work.
When we requested the coping stone be laid according to the design we agreed to at contract signing, and illustrated in the plans, we were told that they laid the stone the way they wanted it. We were told we picked out the stone and if we did not like it we could pay for new stone and they would put it down at an additional cost. I stated we liked the stone but it needed to be broken up and installed in smaller pieces as shown in the design picture. The stone was never changed.
At this time the construction slowed down to about 8 hours or so of work a week, when they actually did work. We had several weeks when no work was done at all and other weeks when only a few hours
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