think to say that I am extremely displeased by Complete Music & Video's performance would be an understatement. I was in the wedding party and also acted as the day of coordinator for my friend's wedding so I experienced first hand how poorly the event was handled.
Complete Music specifically touts their professionalism and customer service but I would have to strongly disagree with the company's claim. My impression was that the DJ had not prepared sufficiently for my best friend's wedding in Austin at the end of August.
1) When the DJ arrived to setup for the wedding, he asked the venue manager for a timeline of the reception. This struck me as odd since he should have had the timeline well before the event. The wedding's timeline was pretty straight forward but for reasons I don't quite understand --- everything IMPORTANT and associated with the DJ service seemed to go out the window.
2) My friend and her husband had selected a very specific song for the exit from their nuptial ceremony. The DJ did not play the song on queue. When he did start song it was the WRONG song. He fumbled around for a couple of minutes and then started the SAME INCORRECT song again. Of course at this point the bride was a bit exasperated so she told him to play a different song so she could get her guests out of the 100 degree heat.
3) Timing for toasts and people's titles during the reception were choppy and inaccurate.
I would NEVER recommend this DJ service because I believe that Weddings are one of the most important memories that people will remember during their lifetimes. Granted, things may not always go as planned but it is the job of the vendors to PREPARE and be able to ADJUST course when a roadblock appears. I do not believe that Complete Music was prepared or able to adjust. Basically the service sticks out as a relatively big sore spot on hectic but successful wedding day.
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