I heard of a co-worker having used this place to alter her wedding gown the she purchased on-line, and I was in need of finding a place closer to home to do the alterations since I bought the dress from somewhere 2hrs away. My mom had the same situation with her mother-of-the-bride gown, so we both called and scheduled appointments. After the 1st appointment, the seamstress (Pat I believe her name was) seemed great and said she'd be able to do what I wanted. But THEN....my mom was suddenly given HORRIFIC attitude from the owner lady (darker skin, short dark hair.....) and ended up having to cancel her alterations! Then the next time I was in for my 2nd fitting with Pat, this same owner lady stormed in on us, me with my wedding gown on and all, and started yelling at me about how horrible my mom is, etc, and went on and on. She did this also in front of my maid of honor and her 4 year old son! It was SUCH a horrific couple of minutes and totally ruined my experience of being a ""bride to be"" and seeing my gown come to fruition!!! I had to hold back the tears and frustration and get out of there ASAP. Because of the rush, I accidentally left my stud earings on the table in the fitting room....called the next day and the owner lady told me ""they didn't find anything."" Yeah right....when I went back for my final fitting, which I had to do alone since my mom and maid of honor refused to see these people and deal with this treatment again :( I couldn't have been more horrified at the turn-out of my dress. The fitting and bussle was all fine and as desired, but it was TOTALLY wrinkled!!!!! They said ""it just wouldn't iron"" and I'd have to make do. It was just a normal satin style gown!!!! And it was just given to me on a hanger....?!?! Not wrapped in anything or formed on any bust, etc. I had to spend like 3 weeks trying to steam iron it at home myself. Luckily they were totally wrong and it WOULD iron, they just didn't feel like doing it I guess. It so ruined my experience of being excited about my 'perfect gown' and all that....and for like $350 for the 3 fittings, it was WAY OVER PRICED for a lack of turn-out. And since I'm not an expert with ironing the packaging a wedding gown for transport, on my wedding day in some of the photos you can still see a wrinkle here or there....and my poor mom! Just horrible!
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