Had these folks repair a washer in July and needed another part, which was paid for at the time of the service call. The part was to be shipped for arrival the following week. It is now two months later and the part still hasn't arrived. Each call is met with a polite new excuse... forgot to put it in the mail... it's still in our warehouse... we'll put it in the mail tomorrow... we'll send it with one of our trucks and have it delivered.... Still no part two months later -- just excuses and no follow through. Don't use these guys unless you want poor service and nothing but excuses.
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