John and I went into the West End Wedding Day Diamonds store a bit closer to closing time than we realized and yet were greeted warmly by Shauna. She was so gracious and we made a connection right away! When we told her we'd just look for a bit (not wanting to stay passed closing) and that we were just beginning to look (it was our first time looking for an engagement ring), Shauna put our worries to rest!
We shared our thoughts about what we wanted and she brought us several settings to try on. We were able to narrow down our favorite engagement and wedding band quite quickly (much to our surprise!), but we were still there past closing; she never made us feel hurried.
Well, since it was our first look, we told her we wanted to look a bit more and that we'd be back.She was very understanding; we looked at another jewelry store the next evening. NOTHING like our experience at Wedding Day and with Shauna!!
We went back the next evening and she recognized us right away; brought the rings to us to look at again. We were sure we were choosing the right setting and cut of diamond...but Shauna really encouraged us to think about a radiant cut (rather than the princess cut I was sure I wanted) and even knew of a diamond at another Wedding Day store that she would personally go get so we could see it!
Oh my gosh...she was SO right! John and I knew as soon as we saw the diamond in the setting the next day that Shauna had really listened to us and knew what would make us both delighted with the setting.
I have now been wearing the ring for a week; I absolutely LOVE it and would not change one thing about it (we bought my wedding band as well; they look so pretty together)! Thank you for all you did to make our experience such a wonderful one!
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