The good: The hardware rocks. It is very fast and very durable. The software is easy to learn and use. It does everything we ask plus some. Phone support has been excellent.
The medium: We have only had the system for a year, and nothing has broken. So it is hard to gauge if the wonderful sounding warranty is great or not.
The bad: We have never met our salesman. This is the first time I have bought anything this large, and not even shaken hands with my salesman. We still bought. The system was thousands less expensive than the others. But it is weird to only talk to the guy on the phone, and in webinars.
more