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Not Honest And Upfront About Costs - Review by citysearch c | Countryside Veterinary Clinic

Countryside Veterinary Clinic

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Not Honest And Upfront About Costs 9/22/2011

This vet was not upfront and honest about costs for services. When I called to make an appointment for spaying I was asked if I wanted to have my cat spayed with the laser procedure. I asked what the cost was and they said $59. I told them I had a certificate from a local adoption agency for $45 and if that covered the costs or if the laser procedure was additional. They said that the costs were a part of the certificate, and I only had to pay the difference. When I dropped off the cats, the paperwork also did not indicate that the laser procedure was in addition. I agreed to the costs of the laser procedure, with the understanding that I only had to pay the difference of $14 each, and presented them with the $45 certificate. more
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