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$96 to drive to my house, $200 to pull a fuse? - Review by citysearch c | FLAME Heating and Cooling

FLAME Heating and Cooling

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$96 to drive to my house, $200 to pull a fuse? 9/23/2011

A Flame tech came to my house a couple weeks ago. My outside air conditioning unit was not turning on(which i made sure to let him know it was the outside unit since the furnace was still blowing air throughout the house). His first move was to go straight into my basement and look at my furnace. Like I'm an idiot..... Not listening to the customer....strike one. When he finishes looking at my furnace we go outside, he comments on the pear tree in my back yard saying, "that's not a good idea".... Insulting customer....strike 2. He opens up my AC fan/compressor, takes a couple readings and then goes to the fuse box outside. He pulls one fuse out and checks it, pulls the other fuse and checks that as well. Both blown. He says, "well thats not good". He proceeds to open his sales book and shows me that if he is to look at the ac unit he has to change the fuses. The "Standard" quote for this "job" was over $180. Seriously? I could see $30 or $40 but $180? Give me a break. This company is in for the money alone and not for the good of their customers. There is plenty more to tell about his rudeness and trust me the strikes kept coming. DONT even CALL this company, its pure ripoff. more
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