MY DOG LOVES THE PET HOTEL AND SO DO I! I was very impressed with the operation. The staff is great with the pets.\r
My dog was scared when I brought him in but did not want to leave when I picked him up. He had his own large gated accommodations with lots of room to run around. The Pet Hotel is in a good location\r
with lots of free parking. I was able to walk their from my hotel and found the area safe and clean. Everytime I visited, Ceasar was either being walked outside by one of the staff, playing with other small dogs (with my permission), or receiving lots of attention by one of the staff. He was brushed everyday and received a complimentary bandana that matched his collar and leash. The day I drove over in the rain, they were walking Ceasar with a large golf umbrella. When they took him inside they cleaned and dried his paws. They followed all of my instructions and fed him only the food and treats I brought for him. I was able to check in late Friday night and check him out at\r
5:00 pm the day we left. They made it very convenient according to my schedule. They were eager to comply with all of my requests. I was instructed to call the pet hotel 1/2 hour before checking Ceasar out so he could be walked and ready to go. When I arrived I was amazed to receive his bed and blanket back right out of the washer and dryer. They returned the extra food and treats I left. I asked about his walks and feedings. They showed me the records that the staff keeps, listing the times of each of his 4 daily walks, feedings and comments regarding what he did on his walks, and how much he ate each time he was fed. They even fed him at the same times he normally eats at home, even though they were different from their regular feeding times. They offered me a complimentary bottle of Poland Springs water for Ceasars ride home. This is a very well run kennel that caters to each dog individually. I guess that is why they are referred to as a pet hotel instead of a kennel. I'm glad I found them and will be returning soon. It is a big relief to find a pet hotel that I can trust with Ceasar.\r
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