I cannot tell you how much time I have wasted talking to the people in the billing department. The day before my surgery, the surgeon's office called to collect the money due for the surgery. I paid $893.22. In the mean time, I had surgery and many claims were processed. So many that I met my maximum out of pocket expense for the year. By the time the doctor's office submitted the claim, my insurance company paid them and said I owed nothing because I had met the Max. There were a few small balances owed to some of the kelsey docs and they took that amount from the $893.22 and the $68.50 that was over paid to my oncologist. So now I have $811.96 that is due me. But, they won't release it until every single claim is processed and paid.
I'm starting chemo in less than 48 hours and I guess I have to find a new oncologist as any visit to him will result in a new claim that will be outstanding. It's a never ending nightmare. I don't see how they'll ever release my money without me getting my lawyer involved. It's a damn shame that I have to deal with this when I should be giving all of my attention to fighting cancer. And it sucks because I really love my oncologist and I have to find another one. But Kelsey Seybold, you really have left me with no choice.
Do yourself a favor and stay far, far away from Kelsey Seybold. Trust me, it's not worth the stress and frustration.
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