No matter how legendary this place is for pancakes, the staff and management make it absolutely horrible. I have been there multiple times because of its iconic nature and frankly, I love pancakes but I have always had rushed and rude service. Today was the worst service I ever had in my life and I have NEVER walked out of a restaurant before but it was so bad, there was no other choice. The waitress was rude from the very beginning and extremely disrespectful to my friends and then eventually, me. I guess its because we were a culturally and ethnically diverse table of three because all the white families were being treated way better than us. After literally having to wave her down for a refill, she snatched my friends coffee mug up without giving us any eye contact or even acknowledging us. I'm a non confrontational person but this was the last straw. So I went to management and the manager was so unprofessional and instead of just simply trying to give us a new waitress, she pulled the waitress over and they both were trying to defend her. I returned to my table and she came to my friend and said ""I don't care what you are"" and stormed off. Then, we saw the rude waitress at the table in front of us whispering to those customers behind a menu what happened and giving us evil looks and that was it. We offered to pay for our drinks but the mean waitress said ""Just go, leave, we got it."" Most disrespected I ever been in my entire life and its enough to make me write my first review here ever because that establishment doesn't deserve its fame or any business at all if they are going to discriminate. Please pass this on to others because if this country is ever going to change, we need to not support those that are aren't.
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