Absolutely the worst customer service I have every encountered ~ don't know how they stay in business!
I needed table cloth's and wine glasses to accommodate a party for $125 people. The person on-line, he acted as if I was bothering him by asking what size table cloth's I need based on the measurements I gave to him. Just down-right rude. After a few questions ~ he told me he had people at the counter and he had to go. Not ""would you like to hold because I have people at the counter' or 'can I call you back."" Because I needed what I needed and they were conveniently located around the corner from the venue, I went into their location. Just as rude in person.
Are times not hard? Obviously not for them ~ my advise, call Aba Daba Rentals on Auburn Blvd ~ they give outstanding customer service!
I wish I had read the comments before calling them. If you live in Elk Grove (or anywhere else), save yourself the grief and take your money and go a little ways up the freeway to someone else!
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