I discovered a bed bug infestation in our newly-purchased condo on Thursday night. Based on Universal's positive reviews I called at 8am Friday morning and left a voice mail. Shawn called me back 30 mins later and scheduled a visit for the same afternoon. He arrived bang on time, was thorough and professional and very informative. Our problem has been resolved and I unreservedly recommend Universal Exterminating, Inc for excellent and expert extermination services. Thanks, Shawn.
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