Tried for SIX MONTHS to get someone on the phone. I'm renting a townhouse in Lenox Village and wanted to swtich the service over to my name. Called every month and was NEVER EVER able to get anyone on the phone regardless of the time of day. Last month not only was the service cancelled but the account for the owner was sent to collections even though she continued to pay while I tried to get the service in my name. WILL NOT BE USING THEM even if they do return one of my calls....which is unlikely.
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