The technician came out was very clean and neat in appearance. The valve on the side of the water heater was leaking a steady drip. Our water heater was 10 years old and he explained why it was better to replace than repair.
Not servicing your water heater causes sediment to build up from the bottom - should he try to replace the valve threads could strip or it could leak. He did actually try to remove the valve and the threads around the valve were corroded and stripped away.
They did a great job for us.
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