A terrible club...it's easier to buy a house than get out of the contract with WOW. They have had over 22 complaints on the BBB about their billing practices and they only replied to one. They have a rating of an 'F'. I tried to change my debit card info because I had to cancel the card and get a new one....they said it would take 5 days to do this..really! Which meant the it went over the 1st of teh month so I got charged an extra $10:62 (which is how they make their money) even though I told them not to run the card. So far I have complained to the BBB and attorney general and this has not been resolved.
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