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Good at cleaning vent, bad at customer care - Review by citysearch c | Dalworth Crawl Space

Dalworth Crawl Space

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Good at cleaning vent, bad at customer care 8/16/2011

Service was quick and seems to have been effective. However, we had to be rescheduled because tech missed first appointment. In addition , tech did not remove the dryer vent duct properly which caused it to break. Furthermore, the tech didn't notify me of the duct damage, I found it out after they left and I tried to use the dryer. RESPONSE FROM Dalworth Clean: "We contacted the customer and provided satisfactory compensation for the initial problems that we had. The customer was pleased with this resolution." more
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