I moved into Bobber Flats a year and half ago. The apartment has great finishes and a nice layout but that is the only nice thing I can say about Bobber Flats and Capitol Asset Managment. I first moved in a year and half ago and noticed a crunching sound coming from the exposed beam in the ktichen, I did some investigating and realized the beam was infested with wood chewing bugs!!! Wood dust from the beams were all over my counters and kitchen, I would have to wipe it off every day. I spoke with the property manager and had an extereminator come in and spray (I think a total of 6 times!). This only worked for a little while but never lasted. They told me they would need to strip the paint off the beams and spray to better penetrate the wood, I was ok with that but when I came home I discovered they hadn't covered any of my furniture and the entire apartment was caked with dirt from when they stripped the paint they also damaged the walls in the kitchen. I asked the property manager if she could have someone come in and touch up the walls that were damaged. She said yes, when I came home I discovered that they had painted the beam again not the walls. The whole point of stripping the beam was so the chemicals could penetrate the wood better! So now I have damaged walls in addition to an infested beam. A year later I still have bugs in the beams and dead bugs on the floor!!!
The building now has its 4th property manager in 1 year that should laready be a red flag if the bugs weren't enough I was originally told by the third property manager that they would move me out of my apartment and into a larger one for no extra charge. Great! I was excited but then found out that wasn't the case at all I would have to pay more money for the larger apartment. I complained and was told they could move me into a smaller apartment free of charge. Why should I have to move into a smaller apartment now? I refused and said the only way I would stay in the building was if they moved me to a larger one at the same rate I pay in my current place which mind you the larger apartment was only $50 more a month. I think that is only fair I had been living with bugs for almost a year and dealing with cleaning up dead bugs off the floor. The apartment should had never been rented to me that was there mistake. Capitol Asset Managment was not willing to accomodate me so I decided I would not be renewing.
To make matters worse last weekend I was out of town and my upstairs neighbor had a pipe burst I got a phone call from someone at Capitol Asset Managment alerting me of this news and asking permission for me to let them in the apartment to asses and clean up. They said most of the water was in the bedroom on my bed. They wanted to lift the mattress and dry my bedding and stated they would call back with more information. Great Im ok with that. They never called me back. I tried calling them back the next day but the inbox was so full I could not leave a message, very professional. I come home on Sunday and see that my bed is ok but I look in my closet and all my clothes are wet!!!! No one told me about this! Now I had to spend a whole day washing and drying clothes. I was told the water just got in my bedroom but that wasn't true water had been all over the apartment. I went to talk to the property manager and that's when I met the 4th person. Now this is just ridiculous. I can not wait to be done with this lease and out of this apartment. I am not a difficult person and understand that these things happen but when Capitol Asset Management would not accomodate my request of moving to a larger apartment and would not answer my complaints thats when I had enough. I'm even looking into complaining to a Renter's Association. I feel like I could even sue thats how upset I am witht the past year at this complex.
I would not recomment living here at all or renting anywhere from Capitol Asset Managment.
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