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Hidden Pitfalls - Review by citysearch c | Northwest Window And Door Company

Northwest Window And Door Company

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Hidden Pitfalls 8/31/2011

Watch out for this company's horrible track record of valid complaints from clients they hooked during a sales presentation, then delivered either no services or goods or poor on-and-off service over many weeks or months. Good contractors don't do this to their clients. If a client tries to cancel after waiting months with the job not even started, the company will not refund the money put down. They do it their way and in their own timing. We lost thousands of dollars because of the strange contract clauses they have built in that allow them to keep 25%. Unsuspecting people are stuck with dealing with them or losing their money. The positive reviews here seem to be made up and submitted by their sales staff to beef up the poor ratings. They don't ring true with real people's experiences. Be aware you'll have to babysit this company after the sales call to get your work completed at all or well. more
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