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Worst customer experience ever - Review by citysearch c | Shaver Service Ctr Of Austin

Shaver Service Ctr Of Austin

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Worst customer experience ever 8/9/2011

I am a contractor and have been buying Ridgid tools because of their lifetime warranty. Shaver is their repair center and has cost Ridgid the business. Dropped off a grinder with bad bearings in May. I was told two weeks to fix (seems to be their standard answer). It is now August and I just was told guess what? Two weeks longer. These guys are terrible and indiffert on the phone. STAY AWAY!!!! more
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