I went there with 2 diamond rings and was offered a fair price by a polite and knowledgible man. I decided to think it over and returned a few weeks later. The man I had previously dealt with was not there and so a guy who turned out to be the 'owner' waited on me. He not only offered me less than half of the other man, but acted like he had no idea who had waited on me before and was very rude and condescending. The first man took time to evaluate the rings. The owner did nothing more than glance at the rings, walk back to another co-worker, turned his back on me and was whispering to him. I can't repeat the entire conversation but let's just say this guy is rude, arrogant, and I advise you not to go there. I don't know what happened to the original person, but apparently he was no longer there and hopefully he quit and went to a more reputable dealer. Customer service goes a long way and there is none here.
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