BEWARE... DON'T BUY THE EXTRA INSURANCE they push on you went you buy a couch. They did come out but were not able to clean the stains out of our microfiber couch that the salesman promised and bragged about. Neither was I told that I was NOT supposed to use tap water but distilled water when cleaning. Needless to say, the couch and loveseat look like crap now and they can't fix it.
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