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Very Disappointed! - Review by citysearch c | South Charlotte Dermatology

South Charlotte Dermatology

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Very Disappointed! 8/22/2011

I am writing a review because I did not have a good experience with Dr. Schulman's office. I read all the reviews and was very excited to hear all the rave reviews. First, the waiting time in that office was outrageous over an hour long for a consultation that literally lasted 4 mins. I knew I was having really bad breakouts on my face and my body and wanted to get some good news on how to fix it. He was talking to me about how I have bumps on my face that will never go away ( which I was confused by b/c they were pimples how does that not go away?) Dr. Schulman proceeded to talk to me about a Keloid I have on my arm that I have had for more the 15 yrs and how I need to be careful with deep cuts because I am at risk of getting another one. This was all information that I did not ask for because I knew all this already and because I was there for my face/body acne I was getting. He also said I had zits that ?wont scare? which for a person that scares very easy I was completely surprised by that statement. He proceeded to put me on a topical cream and this had once worked for me in the year past. I had been using it for over a month when I only saw things get worse. I called the office to ask if there was something else the Dr. can prescribe me as we briefly spoke about a possible oral pill. Their nurse was giving me such a hard time as if I was asking for pain killers and she said she would ask the Dr. and get back at me I never heard back from them. I started to become somewhat depressed because I have never had outbreaks like this before and I really wanted something to help. I was fortunate to finally tell a friend my experience and how I wouldn?t even go out the house to even go work out without makeup and he told me about his dermatologist and I called their office made an appointment. Their wait time was less than 20 mins, the nurses were polite and finally when the Dr. came out it was complete different experience. He spoke to me about why this is happening to me and the choices and spent a quality amount of time trying to come up with the best solution to help me. I don?t write reviews and even feel bad about writing this, but I feel as a women acne is a very depressing this and physicians sometimes get caught up in the ?Business? side and not really listening finding a good solution for their patients. I will not recommend Dr. Schulman to anyone nor will I ever go back. I found my new Dermatologist and will stick with him. more
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