For about a week my sink had been stopping up, and the plumbers I used to use had gone out of business. I was flipping through the yellow pages, when I saw the Dipple Plumbing truck in my condo parking lot. That's a sign that a company is good, if your neighbors are using them. I called, and they were here within a few hours. The person I talked to on the phone set a positive tone for the encounter. If you don't impress, then your in a mess.
When the gentleman arrived at the door, he made sure I knew who he was, and that I was comfortable having him in my home. I live by myself and am disabled, so this is concern for me. He put booties on his feet to keep from tracking anything around, and had my problem diagnosed in only a few minutes. He explained exactly what the problem was, and brought back this big honking thing to clear the drain, which he also explained. He resolved the problem with minimal noise, and no mess.
Somewhere along the way it came out that we had gone to the same high school, and we had some good laughs about that. It was a very pleasant experience, overall. He finished up and I signed the paper, and said I would call his boss to tell them what a good job he had done. This was my first time using Dipple, and I will certainly call the again if the need arises. They are good people.
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