Dr. Landow is apparently ready to treat LOYAL, LONG-STANDING patients with utter disrespect and insensitivity. I had been a patient (i.e. customer/client/person-who-pays!!) of the doctor's for close to ten years. My wife had been seeing him for a number of years, as well. I always looked forward to seeing him.
My wife has a growth on her shoulder that he wanted to biopsy, but said he needed to wait until after she had given birth to our newborn son. We have been worried about it for nine months, but now that our baby is three weks old, we went to see him.
We took both our 3 year old and our newborn to the office, as we cannot afford a sitter right now. Unfortunately, our newborn has a terrible skin rash and was crying heavily when being changed (the assistants let us use a room-they had no diaper changing table). When Dr. Landow came into the room, the first thing he said was , "That's a lot of noise!" with no sense of humor or sympathy. No hello, no how are you, nothing.
He took a quick look at my wife's shoulder and said he needed to biopsy. He then said shortly that he kids needed to be "taken out." No reason, no explanation, nothing, and left without a word.
He was cold, short and rude when taking the biopsy-while I waited with two small children in the hot sun outside. My wife was on the verge of tears.
After years of being a patient, he treats us like that. Unfortunately, Dr. Landow now deserves the lowest marks possible.
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