The color & cut was great as always, but service today was a little less professional than normal....maybe just one of those days as we all have them. Seemed to be a little slower than normal. They were supposed to have scheduled a brow wax, which was never mentioned (and I didn't mention due to the fact that the extra time was running me late to another scheduled appointment). Then I received a call that they had billed my credit card for too much and wanted to know if they could just credit it to my next appointment? This is not the normal level of service I receive at this salon. Like I said, just a bit off balance. But I still believe this is the best salon in Birmingham.
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