A rating of one is too good. We had others warn us and we did not listen. Don't make the same mistake. We got lured in by their lower bid. They notoriously under bid their competitors in the area. Take the lower bid as a red flag NOT a good thing. You will end up spending more $ in the long run. Do NOT pay attention to the A- BBB rating. Unfortunately people give up because many times it's easier to pay other companies to address issues so complaints look resolved or go unreported. Some complaints are resolved but not proactively. Only with lots of phone calls, and arm twisting.The BBB rating should be an F.
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