Every time I take my car into Kirkwood Auto I am pleased. They take the time to thoroughly diagnose any problems, talk candidly beforehand about pricing, they take the time to sit with me and discuss needed work, work beyond what was expected, or items that are due for scheduled maintenance. I always feel respected when I go to Kirkwood Auto. I never feel like there are "oh, it'll be $2000 more" surprises, or "this will take three more hours" inconveniences. I really trust Kirkwood Auto to service my car and I always walk out pleased, no matter what work was done or how much it was. It always feels like a square deal.
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