Worst experience ever!
After making a reservation a month in advance for a smoking double room and guaanteeing it for a late arrival we found we were in a non smoking room; We promptly called the front desk to see if we could make arrangements for the smoking room we had reserved. We were told there were no othe double smoking rooms, only a king smoking room. We had three people so simply said we would not smoke on the property. The manager told us we could not stay im the hotel if anyone in the room was a smoker, regardless of whether they smoked on the property or not. We said no, we would not smoke at all but were threatened with the police if we did not vacate immediately as smokers werre not allowed in the room,,,,doesnt matter that they are not smoking. Also, we were quoted a rate of $55 and upon arrival were charged $75.
Because of the threats we left the hotel, and were promised a refund. During the refund process we lost $5. in the transaction due to the exchange rates. I would suggest not staying at this hotel. We knew others staying there and had to pick them up in the morning. We noticed four people smoking outside their rooms with the manager sitting right there. This was a scene right out of a crazy movie...DO NOT STAY AT THE GREYSTONE
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