I absolutely can't believe a single story on here... and why some of these people would post the same review, 5 times, on each Gillece listing is highly suspicious.
Long story short we called for the $99 sewer drain cleaning. Their slogan shouldn't be 'same day or you don't pay'... it should be 'same day because you're gonna pay'
In less than 30 minutes after the Gillece arrived, we were told we had a threatening situation with our sewer drain and it would cost $8,000 to replace it. They offered NO alternative, told us we had "at most" 2 more days of use from our sewers (we'd lived there for 9 years without a single problem to this point), and used scare tactics and fake coupons to get us to sign a contract. Then within another 45 minutes, there was a crew in our driveway with a backhoe ripping everything apart.
Come to find out, the repairs were likely never necessary. His "huge" issue of hair-like roots is a common problem. Both of our neigbors, whom have lived in the hosues since they were built, said they often have blockages and just pay the $150 for a drain cleaning every 4 or 5 years. Our municipal authority even told us they get them in the main sewer pipes, and replacement is only necessary if they collapse!!! Collapse is common with terra cotta pipes from houses built in the 50s-70s. We have solid iron pipes and our house is less than 30 years old.
So we were basically scammed out of $8,000 for a problem that could've been solved with a $25 can of root-x and regular cleanings/maintenance. Sure, maybe our pipes would've needed replaced... in 2075 when we'll be dead.
This is the second time they scammed us, though we didn't realize the first scam until the second one. Called them in 2007 for a heating checkup required by our HOA. They found $500 worth of heating repairs, I told them not to do anything but my husband thought one sounded bad and told them to fix it (cost of $220). The other- which was the ignition for the heater- they said might make it through the year at the most. 4 years later I can happily report no issues with the ignition switch.
I am trying to organize a class action lawsuit against them as I have names and numbers of over 3 dozen people who verbally indicated they are willingn to sign on. They are a scam and disgrace to this city.
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