I usually dont spend a lot of money on my hair but wanted to get it done right and I thought the salon looked nice and used Aveda products. I went in for a hair color consultation and was very impressed and could not wait to get my hair done here. I made an appointment (the first appt. was for 2 weeks later) but wanted to wait and make sure hair was done right ..two long weeks later I went in 10 minutes early for my appt. excited to finally be getting my hair done after the long wait when the receptionist informed me I did not have any appointment. I thought maybe I got the date wrong?? she checked in computer and informed me i had NO appt. at all! she asked me if i wanted to make another appt. i was like no thank you went home to double check my appt. card i was given that had the time date and name of the stylist on it..that confirmed my appt was actually for that time..etc..so I called back and was very courteous and gave the name of stylist etc on my card she again informed me I did not have an appt. and I could make one...well I did not make an appt . do not want to wait another 2 weeks when i have been waiting...I WILL NEVER go to this salon..i was not offered anything for their mistake..this is unprofessional and unacceptable business practices
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