Joe was professional and considerate. I have a no shoe policy for my home and have been have been met with major attitude by previous workers. No only did was he understandable but brought his own shoe covers with a mat outside my door in which to remove and replace the covers before whenever he needed to go to his truck. I've had numerous workers that when they think I'm not watching either walk outside with their shoe covers then come back inside my home and that defeats the whole purpose of wearing shoe covers or removing your shoes. Joe went out of his way to get permission to enter and exist my home as needed, took the time to explain step by step what he was doing and answer my questions so that I can have a full understanding. My only concern is what another customer posted about being charged $1,000 for an item that only costs Plumbline $100.00. Don't like the potential for being taken advantage of.
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