My water heater wouldn't stay lit so I did a Google search for plumbers and Roto-Rooter was a name I recognized so I called them. The customer service people were exceptional and dispatched a plumber almost immediately. I knew that I needed/wanted a new hot water heater and within an hour Floy the plumber arrived with a new unit (at 9:30 p.m.). Floy's superior knowledge and skills made the removal and installation a breeze. He kept me informed the entire time and was quite pleasant. Even though the area was extremely tight to work in Floy never lost his cool and did an exceptional job. I would recommend this Cleveland area plumbing company to anyone. Floy was courteous, prompt and left absolutely no mess behind. If you are in need of a Cleveland area plumber, Roto-Rooter is the company to call!
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