A positive to start. I did walk out really liking my high lights & the girl who did my hair was Kristin & she was super nice & looked like a model. She was great at the hightlights & head massage too. \r
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I was a new client & have just moved to the area. I looked them up on the Aveda website. I have been using Aveda salons exclusivley for about 6 years. I had a position that had me travel the US & Aveda's were in every city I went. \r
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I just moved to the area & can have a consistent salon finally. I went into Nirvanna & one of the first things the receptionist told me when she confirmed I was new was that my hair would NOT BE BLOW DRYED at the end of my COLOR/HIGHLIGHTS!!! I thought um because of time? But I scheduled this prior. She said because at that salon they charge extra for a BLOW DRY even with all the services but that if I got a haircut I would get one with that! So in other workds only if I spent like almost $300.00 total! Um that sounds like Hair Masters or Super Cuts crap. I was going to be spending $200.00++(because I have hair to the middle of my back) & would walk out looking like a DOG you have got to be kidding me??!! Keep in mind that I have been to Avedas in propobably 20 different states & tons of different cities! Wow I was shocked! I had planned my salon trip before I had plans so I had NO OTHER choice but to ADD A HAIRCUT....so I would not look crazy as I did not have time to run home & dry it......so stupid! I have never experienced that ever! \r
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My highlight color is amazing! But everyone keeps asking me if I'm wearing extensions though because the top of my hair & the bottom are not in Unision AT ALL. Dark & light & the hair cut long layers does not blend....layers then none at the bottom its weird that they would let me walk out looking like this. I wish she would have put a few in the bottom so it blended. I went to the Chakra Aveda in downtown San Fran & they did that & it was amazing. I would have just went to the San Fran one because the guy named Brandon or Brian did such an amazing job but I figured this time I'd give the one close to my house a shot plus Brandon was out on Maternity leave because his girlfriend had their baby : ( \r
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I have an appointment coming up soon & I think I'm going to cancel because the blow dry thing is such a deal breaker. If that was not there I would probably give them one more shot because the location is so good for me. You all lost a potential long term client who recommends lots of friends. I never write reviews but felt I should on this one so the managers/owners can fix some stuff. It may seem harsh but It's only all the truth. \r
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P.S. I did not know that I could NOT pay my tip on my card. The lady a the desk did apologize for not letting me know ahead of time. I had plans & left feeling so horrible because I did not have time to go to the bank to get money for a tip. Sad.
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